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Laundry Care & Services

Monday-Friday 8am-5pm

We offer multiple service options. Next day service is $2.00 per lb., same Day service is $2.80 per lb. and $1.90 per lb. if you sign up for recurring service. 

Yes. Our minimum order is $32.00

On the day of your scheduled pickup, a Rocket Laundry driver will arrive within the allotted time window.

You can have your items ready in any bag you prefer (garbage bags, reusable bags, etc.). Please separate any stained items or items that need special care, as we are not able to read individual care labels.

Make sure to double-check your pockets! Rocket Laundry is not responsible for items lost in the wash or damaged by things left in pockets (chapstick, crayons, markers, pens, lipstick, gum, etc).

From there, your laundry is in our hands! We'll take it to our facility, carefully sort it, and clean it according to your preferences.

Once your order is completed, your driver will bring everything back to you, clean, fresh, and folded (or hung, if you prefer). You'll receive text message notifications when your clothes are en route and once your delivery has been made.

We offer both same day and next day service. Unless your payment method was declined or you selected a different delivery date, your order will be returned at the time of your choosing.

Of course! We do light stain removal. Please place all stained clothing in a separate bag and let us know by including a note in the bag or on your laundry profile and we’ll do our best to get it out. It is very useful to know the exact source of each stain, since the best treatment will vary by the type of stain and the fabric type. While we’re usually successful at removing stains, we can’t guarantee we’ll be able to get it out. If you can pretreat the stains before putting the garment in the bag, it will increase the odds of success.
If you aren’t able to set aside the clothing with stains, we are able to check every item of clothing and pre-treat all stains for an additional .35 per lb. 

We do NOT offer dry cleaning.

At Rocket Laundry, we handle all your laundry needs, big or small! Some larger items require special care and handling, so they are priced individually. These items include:

  • Comforters:
    • Twin: $28
    • Full/Queen/King: $36
  • Quilts:
    • Twin: $20
    • Queen/King: $28
  • Mattress Pads, Duvet Covers, Blankets: $20 each
  • Bath Mats: $6 each
  • Machine Washable Rugs: Prices vary (contact us for a quote)
  • Sheets: $10 per set
  • Tablecloths: $2 per lb.
  • Sleeping Bag: $12
  • Pet Bed: $20

Rug Cleaning

Yes, we do wash rugs! Machine-washable rugs are priced individually based on their size and material. Please contact us for a quote for your specific rug cleaning needs.

Why Individual Pricing?

These items are often priced individually because they require unique care or take longer to dry. For example, comforters often need to be dried on a low-heat or air-dry setting, which can take longer than standard drying times.

If you have any questions about pricing for specific items, please don't hesitate to contact us.

How can I prepare for my laundry pick-up?

Trash bags work best or any kind or cinchable bag! Don't worry about labeling or tagging your bags our driver will do that for you!

Unfortunately, we are not able to accept items not bagged, laundry baskets or laundry hampers.

Absolutely! We will ensure your hanging items are returned back to you on your own hangers! 

If personal hangers are not sent in, Rocket Laundry provide wire hangers at at $.80 additional cost per item.

No, this is supposed to be easy for you. Our Services go above and beyond.

With the number of lbs we wash, our launderers are unable to check every pocket. We are not responsible for items that are lost in the wash or damaged due to items left in pockets (crayons, pens, markers, chapstick, lipstick, etc.)

We are not able to read individual label washing instructions. If you have items needing special care, please bag them separately and include instructions for our launderer. 

Of course, it’s laundry!  Clients that prefer to keep their undergarments private may send them inside a mesh laundry bag along with a note requesting we wash, dry & return the undergarments in your mesh bag. 

Hang-dry/Air-dry: Air-dry items are $1 each.

After laundering with the rest of your Wash & Fold, Air Dry items will be hung up to dry in a climate-controlled environment and returned to you on a hanger or folded.

Our Air-Dry service is recommended for delicates and synthetics. Air Dry items are NOT pressed after drying, just folded, so they may be returned with wrinkles. 

We follow best practices for cleaning all orders. This includes following your specifications, washing in cold water and using medium heat for drying.

We provide the option to choose scented or hypoallergenic detergent. If you have special requests or preferences around the dry temperature, detergent, or fabric softener, you can adjust your account preferences.

At this time, there are a handful of items that we cannot accept for cleaning due to the nature of the item or the risk they may pose to our team. We cannot accept the following items for cleaning:

Certain non-clothing items (These specific non-clothing items often require a specialized cleaning process that we are not equipped to provide as clothing care experts):  

  • Pillows
  • Curtains
  • Commercial linens
  • Sofa covers
  • Rugs (bath rugs are the exception)


Contaminated items (We cannot accept items that may pose a risk to the safety of our team and/or the items of other customers cleaned in the same facility. These include items that have been contaminated with): 

  • Bodily fluids from a human or pet
  • Excessive pet hair
  • Tar
  • Moisture if the item is still wet or damp
  • Mildew
  • Bedbugs
  • Poison ivy or poison oak oils
  • Hazardous chemical residue


Specialty care clothing items(These clothing items require specialty care that falls outside of our area of expertise): 

  • Wedding dresses
  • Vintage clothes (in some cases)
  • Costumes
  • Hats/Headwear
  • Shoes
  • Fur & Animal products (feathers, fur coats)
  • Purses/handbags

Pickup & Delivery

At this time, we are servicing the following areas/days:

  • Shawnee
  • Tecumseh
  • Bethel
  • Meeker 

Unfortunately, we do not have staff available on Saturdays to process laundry orders.

To ensure timely service, we recommend placing an order for same-day delivery on Monday or scheduling a pickup on Monday with a drop-off on Tuesday.

Your pick up/drop off location should be a safe and secure location where you feel comfortable leaving your personal items. While this is different for everyone, customers often leave their orders at their front door, on their porch, or inside a secure, gated area. Please note that our drivers are not able to enter any privately owned spaces or residences, so they are not able to enter your home, apartment, car, garage, etc. 

If you have a wreath hanger on your front door, we will hang your clothes there. Otherwise we will carefully drape your hanging items over your bagged folded clothes. Both your hanging items and the folded items will be protected in plastic garment bags. If you’d like us to provide a door hanger, please let us know and we will deliver one upon picking up your laundry.

We recommend unbagging your items ASAP. This is especially important for duvets and down comforters.

Due to humid temps and the goose feathers, it can be difficult to completely dry large bedding. There is always the possibility they may need more time to air dry at home. 

Hey, we get it! These things happen. We send email and text reminders to help make sure you don’t forget, but life can sometimes get in the way.

To compensate your driver’s time, there will be a missed pick-up fee. We can reschedule the pick-up for the following week - on your normal route day. If you'd like your items washed that week, we can return later that day or the following day for an additional rush fee. 

Payments & Billing

Yes, There is a $34.00 minimum charge for same day and next day pick-up & delivery service. 

Yes, in some cases there are larger items that are charged on a per item basis. Primarily, these items include:

  • Comforter: Twin $28
  • Comforter: Full/Queen/King $36       
  • Quilt Bedding: Twin $20
  • Quit Bedding: Queen/King $28
  • Mattress Pad, Duvet Cover, Blankets: $18.50
  • Bath mat: $5.50

The reason we charge separately for these items is because they require washing and drying to be separated from the rest of your order. Comforters in particular take several hours to dry on air-only setting, which is why it’s an industry standard to charge them at a higher rate.

Your credit card is charged once your order is complete. If the credit card is declined (expired, lost, account closed or insufficient funds), your order does not get moved to the delivery phase. You can update your payment info by accessing your account or calling us. Once your payment has been received, your order will be delivered the next business day.